Services Survey

Section 1: Guest Information

Instructions: Please fill out the basic information below.

Field	Answer
Date of Stay (from)
Date of Stay (to)
Type of Room Booked
Number of Guests

 

Section 2: Room and Facilities Evaluation

Instructions: Please rate the following on a scale from 1 to 5, where 1 = Very Dissatisfied and 5 = Very Satisfied.

Aspect	1	2	3	4	5
Room Cleanliness
Room Comfort
Room Amenities (e.g., TV, Fridge)
Bathroom Cleanliness and Functionality
View from Room

 

Section 3: Staff and Service Evaluation

Instructions: Please rate the following on a scale from 1 to 5, where 1 = Very Dissatisfied and 5 = Very Satisfied.

Aspect	1	2	3	4	5
Friendliness of Staff
Efficiency of Check-In/Out Process
Responsiveness to Requests or Concerns
Quality of On-site Restaurants/Bars

 

Section 4: Additional Facilities (if used)

Instructions: If you used any of the following facilities, please rate them from 1 to 5, where 1 = Very Dissatisfied and 5 = Very Satisfied. If not used, leave blank.

Facility	1	2	3	4	5
Gym/Exercise Room
Swimming Pool
Spa Services
Conference/Meeting Rooms

 

Section 5: Overall Experience and Feedback

Instructions: Please share your overall thoughts about your stay and any suggestions for improvements.

Questions	Answer
Would you stay with Marigold Hotels and Resort again in the future? (Yes/No)
What did you like most about your stay?
What improvements would you suggest for Marigold Hotels and Resort?

 

Thank you so much for taking the time to complete our survey. Your feedback is invaluable in helping us provide the best experience for our guests. We hope to welcome you back to Marigold Hotels and Resort soon!