16+ Customer Feedback Form Templates in PDF | DOC

Mar 13, 2023

Feedback has always been given to us ever since we were kids. Our parents tell us a suggestion of what to do or hide toys when we do something terrible. Know any product or service that needs revamping or fixing with our customer feedback form templates in PDF. Any client or customer can write a generic or creative recommendation and notification about your retail store, restaurant food, real estate properties, or hotel rooms with the document templates.

What makes the survey form convenient? They all contain standard content, questions, or even sample satisfaction or discontent comments that will help you create a new project, increase retail sales, or even offer the right insurance. Likewise, the surveys are editable, so you can add questions or other elements to show manufacturing businesses like construction and automobiles options. You can also include questions, logos, and creative formats for a beauty salon, hospital, cafe, event, travel agency, software company, and jewelery store.

5 Steps to Create a Customer Feedback Form

Step 1: Select an Application

The first step to creating a customer feedback form is to determine the software application you would use to make the form. You can choose from a wide range of applications that include Google Docs, Google Sheets, Word, Excel, Publisher, etc. When you have chosen the application, you can open it and make a blank document in it.

Step 2: Make the Layout

If you are using Google Docs, then you need not follow this step. In the case of other formats, you need to develop the layout. Generally, feedback forms follow a very straightforward layout. This involves the name of the company at the beginning, along with its address, and contact details. This is to be followed by a short description of the product or service.

Step 3: Input the Required Information

Once you have made the layout of the form, you can directly proceed to input the required information into the form. According to the layout, you need to specify the details of the company at the top of the page. Follow this with the description of the product or service for which you are asking the feedback. After that, you can insert the questions that you want to ask the customers.

Step 4: Select the Question Type

For a sample feedback form, there are several types of questions that you can choose from. This includes questions such as multiple-choice, rating scales, Likert scale, close-ended questions, etc. You can choose any one of them for your form. However, it is most advised to use rating scales. Also, make sure that the scale is consistent. In other words, provide the same range for each question.

Step 5: Provide Universal Compatibility

The final step in making the feedback layout form is to make it universally compatible. Making it so means to make it in such a way that it can be accessed from any device both digitally as well as in print. Once you have finished making the form, it is best if you send it to the customers in digital format. Digital feedback forms have more chances of getting filled up.