Refund Purchase Letter
Refund Purchase Letter
Dear Customer Support,
I am writing to request a refund for a recent purchase I made from your company. I am extremely disappointed with the product and believe that it does not meet the expectations set forth in your advertisements and descriptions.
I purchased the product, Product, on Feb-2040. However, upon receiving it, I noticed several issues that make it unusable for my needs. The product arrived damaged, with multiple scratches and dents. Additionally, it is not functioning properly, as described on your website.
I have attached photographs of the damaged product for your reference. As you can see, the quality of the item is far below what was advertised. I have also included a copy of my purchase receipt.
Considering these discrepancies, I kindly request a full refund of the purchase price, which amounts to 500000. I believe that a refund is a fair resolution to this matter, as I am unable to use the product as intended due to its condition.
I value your company's commitment to customer satisfaction and hope that you will consider my request seriously. If necessary, I am willing to return the product to your company at my expense.
I would appreciate a prompt response to this email, preferably within 3 business days. Please take the necessary steps to initiate the refund process, and provide me with a confirmation once it has been processed. I expect the refund to be credited to my original payment method within 10 business days.
Thank you for your attention to this matter. I look forward to receiving a favorable resolution from your company.
Sincerely,
John Doe
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