Late Payment Goodwill Letter
Robert Johnson
789 Oak Drive
Apartment 7C
Cityville, USA 67890
robertjohnson@email.com
+222 555 7777
Date: January 1 2050
Emily Davis
101 Pine Lane
Unit 12
Rural Town, USA 23456
Dear Ms. Davis,
I hope this letter finds you well. I am writing to address the matter of the late payment on my account 123456789 with Horizon Builders Group. I would like to sincerely apologize for the delay in remitting the payment owed to your company.
I take full responsibility for the oversight and understand the inconvenience it may have caused. I assure you that it was never my intention to disregard my financial obligations or harm my relationship with your esteemed organization. Unfortunately, circumstances beyond my control, such as [explain the circumstances briefly], led to this unintended delay.
I deeply value the positive connection I have established with Horizon Builders Group over the years and want to assure you that this incident is not reflective of my commitment to honoring my financial responsibilities. I have already made the necessary arrangements to promptly clear the outstanding balance, and you should see the payment credited to my account within [timeframe].
I kindly request your understanding and compassion in considering my situation. I genuinely appreciate the services provided by Horizon Builders Group and hope that my late payment does not mar our previous positive interactions. Rest assured, this incident has served as a wake-up call, and I have taken steps to implement better financial management practices to prevent any such occurrences in the future.
Once again, I deeply apologize for any inconvenience this has caused and hope that you can find it in your heart to forgive this oversight. I greatly value our business relationship and would be grateful for the chance to restore it to its previous positive state.
Thank you for your time and understanding. I look forward to your favorable response. Should you require any additional information or documentation, please do not hesitate to contact me at the provided contact details.
Sincerely,
Robert Johnson
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