Free Quality Complaint Letter Template
Quality Complaint Letter
Sender's Address:
Robert Johnson
789 Oak Drive
Apartment 7C
Cityville, USA 67890
Date: October 31, 2050
Recipient's Address:
Michael Smith
456 Elm Avenue
Suite 302
Suburbia, USA 54321
Dear Mr. Smith,
I am writing this formal complaint letter to address a specific issue I have encountered regarding the quality of a product I recently purchased from your company. I believe it is important to bring this matter to your attention in order to seek a resolution.
I purchased a [Product Name] from your store on October 25, 2023, with the expectation of receiving a high-quality and functional item. However, upon inspecting the product, I immediately noticed several defects and inconsistencies that do not meet the standard of quality I anticipated.
The specific issues I encountered include:
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[Describe Issue 1]
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[Describe Issue 2]
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[Describe Issue 3]
I have attached photographs of the product clearly demonstrating the aforementioned issues for your reference.
I am extremely disappointed with the overall quality of the product, as this is not the level of craftsmanship I expected from your reputable company. I believe that this situation warrants either a replacement of the defective product or a full refund.
I kindly request that you address this matter promptly and take the appropriate steps to rectify the situation. I have been a loyal customer of your company for many years and have always been satisfied with your products and services. I hope this issue can be resolved to restore my confidence in your brand.
Thank you for your attention to this matter. I look forward to your prompt resolution and a satisfactory resolution to this complaint.
Sincerely,
Robert Johnson
