Email Complaint Letter Format
[YOUR NAME]
[YOUR ADDRESS]
[YOUR CITY, STATE, ZIP CODE]
[YOUR EMAIL]
[YOUR PHONE NUMBER]
[DATE]
[RECIPIENT NAME]
[COMPANY NAME]
[COMPANY ADDRESS]
[COMPANY CITY, STATE, ZIP CODE]
Dear [RECIPIENT NAME],
I hope you are doing well when you receive this message. I am writing to formally express my dissatisfaction regarding the recent purchase of a defective product.
On [PURCHASE DATE], I purchased [PRODUCT NAME] from your online store (Order Number: [ORDER NUMBER]). Unfortunately, after using the product for only [TIME PERIOD], it has stopped functioning properly and emits a strange noise. This experience did not meet the expectations set by your company’s standards.
The impact of this issue has been quite inconvenient, as I rely on this product for my daily tasks. I believe it is important for you to be aware of this situation, as it reflects poorly on your product quality.
I kindly request a full refund or a replacement [PRODUCT NAME]. I believe this action would reflect your commitment to customer satisfaction and help restore my confidence in your company.
Thank you for your attention to this matter. I look forward to your prompt response.
Sincerely,
[YOUR NAME]
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