Branch Assistant Job Description

Company Overview:

Unity Bank is a leading financial institution committed to providing top-notch banking solutions to its esteemed clients. We are located at 334 Harter Street, Mansfield, OH 44907. Our unwavering focus on customer satisfaction and innovative financial products makes us a preferred choice for many.

Job Description:

Unity Bank, a reputable and forward-thinking financial institution, is seeking to hire a highly skilled Branch Assistant. The ideal candidate will be experienced in providing exceptional customer service, handling cash transactions, executing administrative tasks, managing customer accounts, and supporting our sales team.

Responsibilities and Duties:

The Branch Assistant will:

• Provide superior customer service, assisting customers with inquiries, account transactions, and resolving problems in a courteous and professional manner.

• Perform various administrative tasks, including data entry, filing, and document preparation.

• Handle cash transactions accurately, including accepting deposits, processing withdrawals, and counting cash.

• Manage customer accounts effectively by opening and closing them, updating account information, and providing basic account information.

• Support sales efforts by promoting and cross-selling financial products and services to customers, such as savings accounts, loans, and credit cards.

Qualifications, Skills and Competencies:

The ideal candidate should have:

• A minimum of a bachelor's degree in banking, finance, business administration, or a related field.

• Provable experience in a similar role.

• Strong customer service and administrative skills.

• Excellent conflict resolution and problem-solving skills.

• A high degree of accuracy in cash handling.

• Strong interpersonal and communication skills.

• The ability to promote financial products and services effectively.

Benefits and Perks:

We value our employees and offer a comprehensive benefits package including competitive salary, health insurance, paid time off, retirement plan, and opportunities for career growth and development.

Application Process:

Qualified candidates should send their detailed resume to info@unitybank.fict or call us at 222 555 7777 for further inquiries. Applicants may also apply directly on our website: unitybank.fict.