Free Front Office Associate Job Description Template
Job Title: Front Office Associate
We are seeking a Front Office Associate who will be the first point of contact for our clients, customers, or patients. This person will manage various front-office tasks and continuously work towards ensuring effective and smooth operations. The ideal candidate will be proactive, service-oriented, and capable of multitasking effectively.
Responsibilities and Duties
-
Maintain reception area and handle visitors/clients' inquiries in a timely and effective manner
-
Perform administrative tasks like handling mail, answering phone calls, and arranging appointments
-
Data entry and expense management
-
Ensure office supplies are maintained, including checking inventory and working with vendors to ensure adequate levels of necessary supplies
-
Provide excellent customer service, helping to resolve any issues promptly and professionally
Skills and Competencies
-
Exceptional customer service skills
-
Excellent written and verbal communication skills
-
Proficient in using office software like MS Office (Word, Excel, Outlook)
-
Research and planning skills
-
Ability to work well under pressure and meet deadlines
Qualifications
A High School diploma is required, while a degree in business administration or relevant fields is a plus. Prior experience in a similar role is highly desirable.
Benefits and Perks
-
Competitive salary package
-
Health benefits, including medical, dental, and vision coverage
-
PTO, Sick leave, and company-paid holidays
-
Opportunities for professional development
Application Process
To apply for this opportunity, please click the 'Apply Now' button and attach a copy of your CV, along with any relevant documents. Only shortlisted candidates will be contacted for interviews.