Operations Branch Manager Job Description
Job Title: Operations Branch Manager
Job Description:
We are seeking an Operations Branch Manager to spearhead our team at Tech Harbor Logistics. The candidate will orchestrate the daily operations of the branch, while emphasizing leadership, team management, financial management, and customer service methods.
Qualifications, Skills and Competencies:
-
Bachelor's degree in business management, Finance, or related field.
-
Proven leadership experience with expert negotiation skills.
-
Acute financial acumen to develop budgets, monitor performance, and optimize profitability.
-
Exceptional customer service aptitude to resolve complaints and implement service policies.
-
Impressive communication skills, both verbal and written.
Experience:
Individuals applying for the Operations Branch Manager position at Tech Harbor Logistics should come with a minimum of 5 years in operations management, preferably within the logistics industry. Past leadership roles in managing teams will be considered an added advantage.
Responsibilities and Duties:
-
Recruitment, training and supervision of branch staff.
-
Setting performance expectations and providing coaching and feedback.
-
Establishing a positive and collaborative work environment.
-
Developing and executing annual branch budgets.
-
Monitoring financial performance, analyzing variances, and implementing corrective actions.
-
Ensuring customers receive outstanding service and prompt resolution of issues.
Benefits and Perks:
At Tech Harbor Logistics, our employees are our most valued resources. The selected candidate will be eligible for competitive perks, including health benefits, retirement plans, and paid vacation.
Application Process:
Candidates meeting the above qualifications can email their resume to info@techarborlogistics.fict or call us at 222 555 7777. Alternatively, they can fill out the application on our company website at www.techarborlogistics.fict.
Company Overview:
Based in Fort Washington, PA, Tech Harbor Logistics is a driving force in the logistics industry, often breaking barriers with innovative strategies for superior customer satisfaction and operational efficiency. We excel, thanks to our team of dedicated professionals who share a common vision of propelling the company to greater heights.
