Service Design Job Description

Job Title: Service Design Expert

A fantastic opportunity to be part of Solace Agency's innovative team, as a Service Design Expert. This challenging role is designed for someone with a keen eye for designing outstanding services that meet organizational goals and offer impressive experiences to our users.

Company Overview

Solace Agency, located at 610 Fillmore St, Colorado Springs, CO 80907, is leading the industry with our unique service offerings. As a dynamic and pioneering company, we look forward to including a motivated, passionate, and dedicated team member to help us continuously redefine service boundaries.

Key Responsibilities and Duties

  • Collaborate significantly with cross-functional teams including marketing, operations, and technology.

  • Assemble service designs that are aligned with both, the user needs and organizational goals.

  • Design and develop innovative service concepts.

  • Build exciting prototypes of new services and concepts.

  • Administer testing protocols and collect relevant user feedback.

  • Utilize user feedback insights to refine and polish service designs.

Skills and Competencies

  • Practical hands-on experience in service design with a portfolio revealing completed designs.

  • Possesses superb team collaboration skills.

  • Strong negotiation and problem-solving abilities.

  • Excellent communication and presentation skills.

Qualifications and Experience

  • A degree in Service Design, UX Design, or any related field.

  • Proven experience in working with marketing, operations, and technology teams.

  • A strong record in designing services that meet organizational goals.

Benefits and Perks

  • Competitive Salary Package.

  • Comprehensive medical coverage.

  • Exciting work culture with a flexible work environment.

Application Process

If this role speaks to you, we’d love to hear from you. Please visit our website at solaceagency.com to apply for the position. Need assistance? Email us at solace@email.fict or call us at 222-555-7777.


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