Admin Customer Service Job Description

Job Title: Admin Customer Service

Dayton Solutions is seeking a dedicated Admin Customer Service representative. The selected individual will primarily address customer inquiries related to administrative processes, policies, and services, ensuring accurate and helpful information dissemination. Additionally, assistance with document submissions, verifications, and other administration-related tasks will form part of the daily functions.

Responsibilities and Duties

The Admin Customer Service role entails the following responsibilities:

  • Respond to customer inquiries about policies, procedures, and services.

  • Provide accurate and helpful information to customers.

  • Assist with document submissions, verifications, and other administrative tasks.

Qualifications, Skills, and Competencies

The ideal candidate should have the following qualifications:

  • A minimum of a High School Diploma or an equivalent qualification.

  • Excellent skills in communication, attentiveness, and customer orientation.

  • A high level of competency in administrative tasks.

  • A sharp eye for detail for efficient document verification.

  • Ability to grasp new tasks quickly and adjust to changing circumstances.

Experience

Previous experience in a customer service or administrative role will be a key consideration. Familiarity with corporate environment would be an added advantage. However, individuals demonstrating the right attitude and willingness to learn will also be considered.

Additional Requirements

For this role, the ability to handle confident and sensitive information appropriately is a must.

Benefits and Perks

Dayton Solutions offers a competitive benefits package that includes health insurance, vacation and sick leave, and a 401(k) plan. We also offer opportunities for professional growth and development.

Application Process

Interested candidates should submit their resumes directly to our website, daytonsolutions.com. Those selected for further consideration will be contacted by our HR team.


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