Credit Note for Faulty Goods Outline

Include your company name, logo, and complete contact details.

Label the document clearly as "Credit Note."

Add a unique Credit Note Number for tracking purposes.

Specify the Date of Issue to ensure proper documentation.

Enter the Customer’s Name and contact details (address, phone, email).

Reference any associated Invoice Number for easy cross-verification.

Provide a detailed description of the returned items:

• Product Name or SKU.

• Quantity Returned.

• Fault or Issue encountered.

Optional: Attach photos or additional evidence of the defect if required.

Clearly state the Total Amount Credited, including:

• The cost of the faulty item(s).

• Any applicable taxes or adjustments.

Use a breakdown format for clarity, if applicable.

Briefly explain why the credit is being issued (e.g., manufacturing defect, shipping damage).

Keep the explanation concise and professional.

Mention any terms related to the credit note, such as:

• The validity period for using the credit.

• Policies regarding refunds or exchanges.

Reserve a section for:

• Authorized Personnel's Signature: To verify the credit note’s issuance.

• Customer’s Acknowledgment (optional): To confirm receipt of the credit note.