Free Credit Note for Faulty Goods Outline Template

Credit Note for Faulty Goods Outline


1. Add a Header Section

  • Include your company name, logo, and complete contact details.

  • Label the document clearly as "Credit Note."

2. Include Credit Note Details

  • Add a unique Credit Note Number for tracking purposes.

  • Specify the Date of Issue to ensure proper documentation.

3. Provide Customer Information

  • Enter the Customer’s Name and contact details (address, phone, email).

  • Reference any associated Invoice Number for easy cross-verification.

4. Describe the Faulty Goods

  • Provide a detailed description of the returned items:

    • Product Name or SKU.

    • Quantity Returned.

    • Fault or Issue encountered.

  • Optional: Attach photos or additional evidence of the defect if required.

5. Specify the Credit Amount

  • Clearly state the Total Amount Credited, including:

    • The cost of the faulty item(s).

    • Any applicable taxes or adjustments.

  • Use a breakdown format for clarity, if applicable.

6. State the Reason for the Credit

  • Briefly explain why the credit is being issued (e.g., manufacturing defect, shipping damage).

  • Keep the explanation concise and professional.

7. Add Terms and Conditions

  • Mention any terms related to the credit note, such as:

    • The validity period for using the credit.

    • Policies regarding refunds or exchanges.

8. Include Approval and Signatures

  • Reserve a section for:

    • Authorized Personnel's Signature: To verify the credit note’s issuance.

    • Customer’s Acknowledgment (optional): To confirm receipt of the credit note.


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