Case Management Job Description
Job Title: Case Manager
A crucial role within our team, the Case Manager is responsible for conducting comprehensive assessments, identifying individual needs, strengths, and challenges, and creating effective strategies to support individuals or groups they work with. This role requires a solution-oriented approach, excellent communication skills, and a commitment to uplifting the lives of the people we serve.
Qualifications and Skills
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Bachelor's degree in Social Work, Psychology, or related field (required). A Master's degree is a plus.
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At least two years of experience in case management, preferably in the human services field.
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Sound understanding of issues related to human rights, social justice, and community resources.
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Ability to handle confidential information professionally and in compliance with legal requirements.
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Exceptional interpersonal and relationship-building skills.
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Highly competent in problem-solving and crisis management.
Responsibilities and Duties
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Conduct thorough assessments of individual or group needs, strengths, and challenges.
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Develop and implement individualized case management plans.
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Work collaboratively with relevant parties to ensure the goals of the case management plan are met.
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Keep detailed records and update case files regularly and as needed.
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Exhibit empathy and patience while managing difficult situations or crises.
Additional Requirements
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Must be able to pass a background check.
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Valid driver's license with reliable transportation.
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Willingness to work flexible hours, including some weekend and evening hours.
Benefits and Perks
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Competitive salary and comprehensive benefits package, including retirement plan and health, dental, vision, and life insurance.
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Opportunities for professional development and advancement.
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A positively focused work environment and culture that champions diversity, equity, and inclusion.
Application Process
Candidates who wish to apply for this opportunity must submit a resume and cover letter via email to the address provided. Please include the job title, Case Manager, in the subject line of your email. Applicants are encouraged to highlight relevant experience and tell us why they feel they would be a good fit for this role.
