Free Client Management Job Description Template
Job Title: Client Manager
A Client Manager is an essential team player with a pivotal role of managing our clients and their respective portfolios. This role founds its footing on upholding our values of providing top-notch service to nurture and maintain relationships, while ensuring client needs are met and expectations are exceeded.
Responsibilities and Duties
In your role as a Client Manager, you will be tasked with:
-
Developing and maintaining long-term relationships with clients.
-
Connecting with key business executives and stakeholders.
-
Resolving any issues and problems faced by clients and managing complaints to maintain trust.
-
Collaborating with sales, digital, and leadership teams to ensure growth attainment.
-
Tracking key account metrics and creating reports.
Skills and Competencies
The successful candidate should possess:
-
Proven client management skills.
-
Ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
-
Excellent listening, negotiation, and presentation abilities.
-
Strong verbal and written communication skills.
Qualifications and Experience
Ideal candidates must have:
-
BA/BS degree in Business Administration, Sales or relevant field.
-
Proven work experience as a Client manager or a relevant role.
-
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization.
Benefits and Perks
We offer:
-
A competitive compensation package.
-
Complete medical coverage.
-
An opportunity to be part of a company that values employee engagement and development.
Application Process
Qualified applicants are requested to submit a resume and a cover letter outlining why they are the best fit for this role. If your skill-set and experience match our needs, our hiring team will get back to discuss potential next steps.