Job Title: Client Manager

A Client Manager is an essential team player with a pivotal role of managing our clients and their respective portfolios. This role founds its footing on upholding our values of providing top-notch service to nurture and maintain relationships, while ensuring client needs are met and expectations are exceeded.

Responsibilities and Duties

In your role as a Client Manager, you will be tasked with:

• Developing and maintaining long-term relationships with clients.

• Connecting with key business executives and stakeholders.

• Resolving any issues and problems faced by clients and managing complaints to maintain trust.

• Collaborating with sales, digital, and leadership teams to ensure growth attainment.

• Tracking key account metrics and creating reports.

Skills and Competencies

The successful candidate should possess:

• Proven client management skills.

• Ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.

• Excellent listening, negotiation, and presentation abilities.

• Strong verbal and written communication skills.

Qualifications and Experience

Ideal candidates must have:

• BA/BS degree in Business Administration, Sales or relevant field.

• Proven work experience as a Client manager or a relevant role.

• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization.

Benefits and Perks

We offer:

• A competitive compensation package.

• Complete medical coverage.

• An opportunity to be part of a company that values employee engagement and development.

Application Process

Qualified applicants are requested to submit a resume and a cover letter outlining why they are the best fit for this role. If your skill-set and experience match our needs, our hiring team will get back to discuss potential next steps.

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