Hospitality Receptionist Job Description

Job Title: Hospitality Receptionist

We are seeking a proactive and friendly Hospitality Receptionist to serve as the first point of contact for our guests at Torra Hotel. As a Hospitality Receptionist, you will greet and assist guests with a genuine warmth and welcoming demeanor, maintain an immaculate reception area, and become the cornerstone of providing information about our facilities and services.

Responsibilities and Duties:

  • Greet and welcome guests promptly on arrival with a warm demeanor.

  • Provide information and directions about the premises and services we offer.

  • Maintain an organized, tidy, and welcoming reception area.

  • Address and resolve guest issues and inquiries promptly and professionally.

  • Ensure a high level of customer satisfaction through excellent service.

Qualifications, Skills, and Competencies:

  • Outstanding communication and interpersonal skills.

  • Sharp attention to detail.

  • Ability to multitask effectively while maintaining a high level of professionalism.

  • Experience in a customer-facing role, preferably within the hospitality sector.

  • Willingness to go the extra mile to ensure customer satisfaction.

Benefits and Perks:

Our employees enjoy competitive pay, health benefits, employee discounts at our facilities, and ample opportunities for professional growth within our dynamic and growing company.

How to Apply:

Please send a concise cover letter and your resume to torrahotel@email.fict or call us at 222 555 7777. In your application, highlight any experience that might make you a great fit for our team. For more information about Torra Hotel, visit our website at torrahotel.com. Our hotel is located at 2845 Military Trail, West Palm Beach, FL 94901.

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