Hospitality Clerk Job Description
Job Title: Hospitality Clerk
Your primary role will be accurately handling guest reservations and managing the booking process. Additionally, you will perform various general office tasks, ensuring seamless communication and record-keeping for the property.
Responsibilities and Duties:
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Processing guest reservations promptly and accurately
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Effectively managing the booking process
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Answering phone calls and responding with professionalism
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Managing emails and ensuring all messages are addressed promptly
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Maintaining up-to-date and accurate records
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Conducting general office tasks as required
Qualifications, Skills, and Competencies:
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Previous experience in a similar role or hospitality setting
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Excellent communication skills with a focus on customer service
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Reliable and accurate record-keeping abilities
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Strong time management and organizational skills
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Proficiency with email and reservation management software
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An ability to remain calm and professional in a busy environment
Benefits and Perks:
Meville's Inn offers a competitive compensation package along with comprehensive health benefits. In addition, we provide generous discounts for employees on rooms and at our restaurants.
Application Process:
To join the dynamic team of Meville's Inn, send your resume to our HR department at mevillesinn@email.fict or call us at 222 555 7777. Applications can also be submitted via our website at mevillesinn.com. Qualified applicants will be contacted as soon as possible.