Hospitality Supervisor Job Description
Job Title: Hospitality Supervisor
We are seeking a passionate and dedicated individual to take on the role of Hospitality Supervisor. This position involves overseeing various aspects of guest services and ensuring the smooth operation of front-line hospitality functions. The successful candidate will play a vital role in providing an excellent experience to our guests and maintaining our top service standard.
Responsibilities and Duties
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Work closely with the hospitality team to ensure excellent customer service
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Oversee front-line hospitality functions to ensure smooth operations
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Maintain high-quality standards for all aspects of guest services
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Implement and maintain uniform standards and operational procedures
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Handle guest issues and complaints in a professional and timely manner
Qualifications and Skills
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Previous experience in a hospitality supervisory role
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Excellent communication skills with a customer service attitude
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Flexibility to work in shifts, including nights and weekends
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Strong organizational and time-management skills
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Understanding hospitality management software is a plus
Additional Requirements
The successful candidate must be able to provide proof of eligibility to work in the United States. A background check will be conducted prior to employment.
Benefits and Perks
We offer a competitive remuneration package, comprehensive health benefits, and various programs for team members to grow and develop their careers with us.
Application Process
To apply, please submit your resume, cover letter, and references to our online application portal. Applications will be accepted until the position is filled.
About Us
We are a well-established hospitality group dedicated to providing memorable experiences for our guests. We believe in nurturing talent and giving our team members the opportunity to grow and excel in their careers.
