Job Title: Medical Tourism Coordinator
We are seeking a dedicated, service-oriented professional to join our team as a Medical Tourism Coordinator. In this role, you will act as the intermediary between global clients and medical facilities, providing health coordination and assistance to patients who seek medical services overseas.
Responsibilities and Duties
Coordinate all aspects of patient's healthcare, including scheduling appointments, booking travel, arranging accommodations, and facilitating the provision of medical procedures abroad.
Communicate with healthcare providers and clients for pre-travel consultation, medical document review, and post-trip healthcare follow-up.
Ensure complete customer satisfaction by addressing and resolving complaints or concerns promptly.
Stay informed of current trends, procedures, and practices in the medical tourism industry.
Qualifications & Skills
Bachelor's degree in Health Administration, Business, or similar field.
Experience in tourism, healthcare, or customer service sector.
Fluency in English and at least one additional language.
Strong interpersonal skills with excellent communication abilities.
Proficient in using software for planning and organizing.
Additional Requirements
Flexibility to travel occasionally
Ability to handle stressful situations with grace
Familiarity with healthcare policies, laws, medical terminologies
Benefits and Perks
Competitive salary with bonus potential
Health, dental, and vision insurance
Paid time off and travel allowance
Opportunity to work in a diverse environment with global impacts
Application Process
If you thrive in a dynamic work environment and have a passion for providing world-class healthcare support, we would love to hear from you! Apply with your current resume and cover letter detailing why you would be an excellent fit for this role. Only qualified candidates will be contacted.
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