Employee Support Program Checklist

Employee Name:	[employee name]
Employee Position:	[employee position]
Created by:	[your name]
Company Name:	[your company name]

This checklist is a tool to ensure that all aspects of our Employee Assistance Program (EAP) are implemented and maintained effectively. The following categories divide it to allow for easy task management. Only check off items once they are completely fulfilled to maintain workforce productivity and well-being.

Understanding of EAP Services

Have employees been briefed on the services offered by the EAP?

• yes

• no

Is there clarity on how to access these services?

• yes

• no

Confidentiality

Is confidentiality assured for employees seeking assistance through the EAP?

• yes

• no

Availability of Resources

Are there sufficient resources allocated to the EAP to meet employee needs?

• yes

• no

Is there a variety of counseling options available (e.g., in-person, telephonic, online)?

• yes

• no

Cultural Sensitivity

Is the EAP culturally sensitive and inclusive to cater to diverse employee needs?

• yes

• no

Awareness Programs

Have awareness programs been conducted to educate employees about the importance and benefits of the EAP?

• yes

• no

Management Support

Is there visible support from management for the EAP?

• yes

• no

Are managers trained to recognize signs of distress in employees and refer them to the EAP?

• yes

• no

Feedback Mechanism

Is there a mechanism in place for employees to provide feedback on their experience with the EAP?

• yes

• no

Regular Evaluation

Is the effectiveness of the EAP regularly evaluated and improvements implemented accordingly?

• yes

• no

Crisis Management

Is there a clear protocol for handling crises or emergencies through the EAP?

• yes

• no

Documentation and Reporting

Are records maintained securely and confidentially?

• yes

• no

Is there a system for reporting usage and outcomes of the EAP?

• yes

• no

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