Free Real Estate Customer Service Job Description Template
Job Title: Real Estate Customer Service
We are seeking a skilled and dedicated individual to join our team at [YOUR COMPANY NAME] as a Real Estate Customer Service representative. This role focuses on providing exceptional client service and support to our real estate clients in a dynamic and high-energy environment.
Responsibilities and Duties:
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Provide efficient and courteous customer service to clients on all aspects of our real estate services.
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Field incoming calls, respond to client inquiries, and maintain client relationships.
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Manage property listings, enquiries, and processing transactions.
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Collaborate with real estate brokers to expedite and enhance property sales activity.
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Assist in scheduling real estate showings, open houses, and client meetings.
Qualifications, Skills, and Competencies:
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Minimum of 2 years of experience in a customer service role, preferably in the real estate industry.
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Demonstrable communication and interpersonal skills.
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Ability to effectively handle multiple tasks and time management in a fast-paced environment.
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Proficiency in using CRM software and MS Office suite.
Additional Requirements:
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Valid Real Estate license is a plus.
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Higher qualification in Business Administration, Marketing, or related field will be an added advantage.
Benefits and Perks:
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Competitive remuneration package.
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Opportunity for personal and professional development.
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Comprehensive health benefit package.
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Friendly and supportive work environment.
If you are passionate about real estate and excel in providing unrivaled customer service, we would love to hear from you.
Application Process:
Interested candidates, please send your resume and cover letter to [YOUR COMPANY EMAIL]. Applications without a cover letter will not be considered.
Company Contact Information: Email: [YOUR COMPANY EMAIL] Call us: [YOUR COMPANY NUMBER] Our website: [YOUR COMPANY WEBSITE] Location: [YOUR COMPANY ADDRESS]