Real Estate Customer Service Job Description

Job Title: Real Estate Customer Service

We are seeking a skilled and dedicated individual to join our team at [YOUR COMPANY NAME] as a Real Estate Customer Service representative. This role focuses on providing exceptional client service and support to our real estate clients in a dynamic and high-energy environment.

Responsibilities and Duties:

Provide efficient and courteous customer service to clients on all aspects of our real estate services.
Field incoming calls, respond to client inquiries, and maintain client relationships.
Manage property listings, enquiries, and processing transactions.
Collaborate with real estate brokers to expedite and enhance property sales activity.
Assist in scheduling real estate showings, open houses, and client meetings.

Qualifications, Skills, and Competencies:

Minimum of 2 years of experience in a customer service role, preferably in the real estate industry.
Demonstrable communication and interpersonal skills.
Ability to effectively handle multiple tasks and time management in a fast-paced environment.
Proficiency in using CRM software and MS Office suite.

Additional Requirements:

Valid Real Estate license is a plus.
Higher qualification in Business Administration, Marketing, or related field will be an added advantage.

Benefits and Perks:

Competitive remuneration package.
Opportunity for personal and professional development.
Comprehensive health benefit package.
Friendly and supportive work environment.

If you are passionate about real estate and excel in providing unrivaled customer service, we would love to hear from you.

Application Process:

Interested candidates, please send your resume and cover letter to [YOUR COMPANY EMAIL]. Applications without a cover letter will not be considered.

Company Contact Information: Email: [YOUR COMPANY EMAIL] Call us: [YOUR COMPANY NUMBER] Our website: [YOUR COMPANY WEBSITE] Location: [YOUR COMPANY ADDRESS]