Free Real Estate Customer Service Job Description Template

Job Title: Real Estate Customer Service

We are seeking a skilled and dedicated individual to join our team at [YOUR COMPANY NAME] as a Real Estate Customer Service representative. This role focuses on providing exceptional client service and support to our real estate clients in a dynamic and high-energy environment.

Responsibilities and Duties:

  • Provide efficient and courteous customer service to clients on all aspects of our real estate services.

  • Field incoming calls, respond to client inquiries, and maintain client relationships.

  • Manage property listings, enquiries, and processing transactions.

  • Collaborate with real estate brokers to expedite and enhance property sales activity.

  • Assist in scheduling real estate showings, open houses, and client meetings.

Qualifications, Skills, and Competencies:

  • Minimum of 2 years of experience in a customer service role, preferably in the real estate industry.

  • Demonstrable communication and interpersonal skills.

  • Ability to effectively handle multiple tasks and time management in a fast-paced environment.

  • Proficiency in using CRM software and MS Office suite.

Additional Requirements:

  • Valid Real Estate license is a plus.

  • Higher qualification in Business Administration, Marketing, or related field will be an added advantage.

Benefits and Perks:

  • Competitive remuneration package.

  • Opportunity for personal and professional development.

  • Comprehensive health benefit package.

  • Friendly and supportive work environment.

If you are passionate about real estate and excel in providing unrivaled customer service, we would love to hear from you.

Application Process:

Interested candidates, please send your resume and cover letter to [YOUR COMPANY EMAIL]. Applications without a cover letter will not be considered.

Company Contact Information: Email: [YOUR COMPANY EMAIL] Call us: [YOUR COMPANY NUMBER] Our website: [YOUR COMPANY WEBSITE] Location: [YOUR COMPANY ADDRESS]

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