Sales Customer Service Job Description
Job Title: Sales Customer Service
We're looking for a driven and dedicated Sales Customer Service professional to join our dynamic team. If you have a knack for understanding customer needs, a keen eye for identifying sales opportunities and the ability to provide exceptional service, we want to hear from you.
Qualifications, Skills and Competencies:
You should have a strong grasp of:
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Customer relationship management
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Sales techniques and processes
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Clear and effective communication
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Problem-solving and negotiation skills
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Working with CRM software and other sales tools
Experience:
Minimum of 2 years' experience in a customer service or sales role is required.
Additional Requirements:
You should also be:
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Able to work flexible hours, including evenings and weekends
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Comfortable working in a fast-paced environment
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Driven and motivated to meet sales targets
Benefits and Perks:
At [YOUR COMPANY NAME], we value our employees. As part of our team, you will enjoy:
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Competitive salary with performance-based bonuses
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Comprehensive health and wellness benefits
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Opportunities for professional growth and development
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A positive, team-oriented work environment
Responsibilities and Duties:
You will be entrusted with:
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Responding to customer inquiries and resolving issues promptly
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Identifying and acting on sales opportunities, upselling and cross-selling where appropriate
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Maintaining detailed records of communications and sales transactions
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Providing feedback and reporting sales trends
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Building and maintaining strong relationships with customers, ensuring their satisfaction and loyalty
Application Process:
Interested candidates are encouraged to submit their applications via [YOUR COMPANY EMAIL]. Please ensure to include your resume, along with a cover letter outlining your relevant experience and why you think you would be a good fit for this role.
Company Overview:
[YOUR COMPANY NAME] is a dynamic, fast-paced company that believes in providing the highest level of service to our customers. We're committed to innovation, continuous improvement, and putting our customers at the heart of all we do.
All eligible applicants are encouraged to apply. For any queries, contact us via [YOUR COMPANY NUMBER] or visit our website at [YOUR COMPANY WEBSITE]. We are located at [YOUR COMPANY ADDRESS].