After Sales Service Manager Job Description
Job Title: After Sales Service Manager
We're looking for a skilled After Sales Service Manager to join our team. The role involves handling customer inquiries and promptly resolving post-purchase issues. You will also liaise with sales and operations departments to ensure smooth functioning.
Responsibilities and Duties
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Handling all post-purchase customer inquiries.
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Managing and resolving product or service issues promptly.
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Coordinating with sales and operations teams to improve customer service processes.
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Analyze customer feedback and market trends to contribute to product improvement.
Qualifications and Skills
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At least a Bachelor's degree in Business Administration, Sales, or another relevant field.
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Experience in a customer service or sales role.
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Strong communication and critical thinking abilities.
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Possess a customer-first mindset and be able to make decisions quickly.
Experience
Minimum of 5 years of experience in customer service or sales is highly desirable. Experience in managing individuals and teams in these roles will be strongly favored.
Benefit and Perks
YOUR COMPANY NAME] offers an impressive benefits package, including competitive salaries, medical cover, retirement plans, and generous vacation allowances.
Application Process
Please submit your resume, cover letter, and any relevant credentials to [YOUR COMPANY EMAIL]. Be sure to explain why you would be a great fit for this role in your cover letter.
