Job Title: Customer Support Service

The primary purpose of the Customer Support Service position in [YOUR COMPANY NAME] is to provide top-level support to our clients. You should have an enthusiastic and empathetic character to listen and understand the problems of customers and offer appropriate solutions promptly.

Qualifications and Skills

• A diploma/degree in customer service or any relevant field (Advantageous).

• Strong command of the English language, both written and spoken.

• Proficiency in using computers and various software applications.

• Exceptional customer orientation and ability to adapt/respond to different types of characters.

Responsibilities and Duties

• Managing large amounts of inbound and outbound customer calls promptly.

• Identifying customers' needs, clarifying information, and providing solutions.

• Seizing opportunities to upsell products when they arise.

Experience

• At least one year of experience in customer service.

• Experience in a call center or similar customer-facing role.

Benefits and Perks

• Competitive salary.

• Health coverage.

• Opportunity for professional growth and career advancement.

Application Process

To apply, send your CV and cover letter to [YOUR COMPANY EMAIL]. Only shortlisted candidates will be contacted.

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