Free Response Letter to Refund Request Template
Response Letter to Refund Request
March 31, 2050
[RECIPIENT'S NAME]
[RECIPIENT'S ADDRESS]
CITY, STATE ZIP
Dear [RECIPIENT'S NAME],
I hope this message finds you well. I am [YOUR NAME] writing from [YOUR COMPANY NAME], and the purpose of this correspondence is to address your recent request concerning a refund.
Following a thorough examination of your case, I regret to inform you that your refund request, as specified in our terms and conditions, failed to meet the required criteria. Rest assured, these regulations are implemented to ensure fair and just treatment for each of our valued customers.
To provide further clarity, it is pivotal that a refund request must fall under one of the specified conditions, such as damaged items, wrong items, or not receiving the purchased item within the promised timeframe. Proper documentation or proof addressing these points must be provided for a request to be considered.
Thank you for understanding our position in this matter. I assure you that [YOUR COMPANY NAME] considers your satisfaction our top priority, and we are committed to making things suitable for you. Please feel free to reach out to our customer service team anytime.
Your patience and cooperation are much appreciated. We look forward to serving you better.
Yours Sincerely,
[YOUR NAME]
[YOUR COMPANY NAME]
