Free Finance Payroll System Survey Template

Finance Payroll System Survey

Your feedback is vital in helping us improve the payroll system at [Your Company Name]. Please provide honest and detailed responses to each question. Your input will contribute significantly to enhancing the efficiency and user experience of our payroll services.

System Usability and Accessibility

How would you rate the ease of navigating the payroll system?

  • Very Easy

  • Easy

  • Difficult

  • Very Difficult

Is the payroll system accessible from multiple devices (e.g., mobile, desktop)?

  • Always

  • Sometimes

  • Rarely

  • Never

Are the instructions and help guides within the system clear and helpful?

  • Always

  • Sometimes

  • Rarely

  • Never

Accuracy and Reliability

How often are payroll calculations accurate and free of errors?

  • Always

  • Often

  • Sometimes

  • Rarely

  • Never

Do you find the tax withholdings and benefits deductions to be consistently correct?

  • Always

  • Often

  • Sometimes

  • Rarely

  • Never

How reliable is the system in delivering paychecks on time?

  • Always

  • Often

  • Sometimes

  • Rarely

  • Never

Processing Time and Efficiency

How quickly does the system process payroll updates?

  • Very Quickly

  • Quickly

  • Acceptable

  • Slow

  • Very Slow

Are employee requests (like PTO, address change) processed promptly?

  • Always

  • Often

  • Sometimes

  • Rarely

  • Never

How would you rate the overall efficiency of the payroll system?

  • Very Efficient

  • Efficient

  • Neutral

  • Inefficient

  • Very Inefficient

Support and Training

Was the training provided for the payroll system comprehensive?

  • Yes, fully comprehensive

  • Somewhat comprehensive

  • Neutral

  • Not very comprehensive

  • Not comprehensive at all

How effective is the support team in resolving payroll system issues?

  • Always

  • Effective

  • Neutral

  • Ineffective

  • Very Ineffective

Are there sufficient resources available for troubleshooting problems?

  • Always

  • Often

  • Sometimes

  • Rarely

  • Never

Overall Satisfaction and Improvement Suggestions

Overall, how satisfied are you with the payroll system?

  • Very Satisfied

  • Satisfied

  • Neutral

  • Dissatisfied

  • Very Dissatisfied

What features or functions would you like to see improved or added to the payroll system?

[e.g., I would like to see more intuitive error messages and a quicker way to access historical payslips.]

Thank you for participating in this survey. Your feedback is invaluable in our ongoing effort to improve the payroll system at [Your Company Name].

We are committed to using these insights to make meaningful enhancements that benefit all users.

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