Job Title: IT Business Operations Manager

At [YOUR COMPANY NAME], we value our people and believe that they are our greatest asset. We are currently in search of an IT Business Operations Manager to join our dynamic team. The successful candidate will be integral to steering the ship of our IT department, ensuring it runs smoothly and efficiently while serving the needs of our entire organization.

Job Summary/Objective:

The IT Business Operations Manager is primarily responsible for strategizing and supervising the daily operations of our IT department, including managing IT staff, partnering with stakeholders, developing and maintaining IT systems and services, and ensuring top-quality IT support in our organization.

Responsibilities and Duties:

• Planning and coordinating the IT department's activities to meet the organization's objectives.

• Preparing the annual IT budget and controlling its execution.

• Supporting the development and implementation of IT policies and best practices.

• Overseeing troubleshooting, systems backups, archiving, and disaster recovery to ensure data protection.

• Building relationships with external IT vendors and service providers.

Qualifications:

• A Bachelor's degree in Information Technology, Computer Science, or related field. An MBA or related advanced degree is desirable.

• At least five years of experience in IT management, operation, or related position.

• Demonstrated knowledge of IT infrastructure, systems, and solutions.

• Certifications like ITIL, PMP, CISM would be an added advantage.

Skills and Competencies:

• Exceptional leadership and team management skills.

• Strong analytical and problem-solving abilities.

• Excellent communication and interpersonal skills.

• Ability to handle high-pressure situations and deadlines.

• Adept in current industry standards and new technologies.

Salary and Benefits:

The salary for the IT Business Operations Manager role is competitive and commensurate with experience. [YOUR COMPANY NAME] provides a comprehensive benefits package, including health insurance, retirement plans, paid time off, and professional development opportunities. More specific benefits information will be provided upon job offer or as the process moves forward.

For any inquiries or clarification, please reach out to us through [YOUR COMPANY EMAIL] or call us at [YOUR COMPANY NUMBER].

Equal Opportunity:

[YOUR COMPANY NAME] is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Disclaimer:

This job description is subject to change at any time. While management tries to avoid frequent changes, the needs of the business may require amending the job scope at short notice.

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