Sample Training Agenda
Sample Training Agenda
Organized by: [YOUR COMPANY NAME]
Facilitator: [YOUR NAME]
Date & Time: April 1, 2055 - 9:00 AM to 5:00 PM
Purpose: The workshop aims to provide the Customer Service individuals with the skills and knowledge needed to navigate various communication scenarios, fostering positive interactions and successful relationships.
Agenda:
Start & End Time |
Agenda Sections |
Tasks |
---|---|---|
9:00 AM - 10:30 AM |
Introduction and Icebreaking |
|
10:30 AM - 12:30 PM |
Session 1: Enhancing Professional Communication |
|
12:30 PM - 1:30 PM |
Lunch Break |
|
1:30 PM - 3:00 PM |
Session 2: Improving Personal Communication |
|
3:00 PM - 4:30 PM |
Session 3: Fostering Persuasive Communication |
|
4:30 PM - 5:00 PM |
Closing Remarks and Future Scope |
|