Criteria | Excellent - 4 | Good - 3 | Satisfactory - 2 | Poor - 1 |
Timeliness | Payments processed 5 days before due date | Payments processed 3 days before due date | Payments processed on the due date | Payments processed after the due date |
Accuracy | 100% accuracy in payment amounts and recipient details | 95-99% accuracy in payment details | 90-94% accuracy in payment details | Less than 90% accuracy in payment details |
Compliance with Policies | Fully compliant with internal and external payment policies | Minor deviations, but generally compliant | Occasional non-compliance with policies | Regular non-compliance with policies |
Documentation & Record Keeping | Comprehensive and organized documentation and records | Well-maintained documentation with minor lapses | Adequate documentation but lacks organization | Poor documentation and record-keeping practices |
13-16 points: Exemplary Payment Process
9-12 points: Adequate Payment Process
5-8 points: Needs Improvement in Payment Process
1-4 points: Critical Review and Overhaul Required
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