Customer Service Job Description for Resume
Job Title: Customer Service
[YOUR NAME]
[YOUR COMPANY ADDRESS]
[YOUR COMPANY EMAIL]
Role & Tenure:
Customer Service Representative at [YOUR COMPANY NAME]
May 2050 - November 2052
Key Responsibilities:
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Interacted professionally with a diverse group of customers, providing high-quality customer service
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Resolved customer complaints in a timely and effective manner
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Managed a high volume of inbound and outbound calls with efficiency and courtesy
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Assisted customers with navigating company website and placing online orders
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Maintained an in-depth knowledge of products and services, working to stay updated on any changes
Key Achievements:
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Awarded the 'Employee of the Month' for demonstrating exceptional customer service skills
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Consistently exceeded productivity targets and contributed to the team exceeding overall targets
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Successfully resolved 90% of customer complaints within the first call
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Displayed excellent adaptability by learning new software systems quickly to improve overall efficiency
Skills:
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Strong communication skills - written and verbal
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Problem-solving skills
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Adaptability
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Experience with customer service software
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Time management
