Free Accounts Payment Discrepancy Survey Template

Accounts Payment Discrepancy Survey

This survey aims to gather feedback on the effectiveness of our current accounts payment processes and identify any areas of discrepancy or improvement. Please rate each statement based on your experience, using the following scale: 1 - Strongly Disagree, 5 - Strongly Agree.

Survey Questions

1

2

3

4

5

Our invoice process is clear and easy to understand.

Payments are processed in a timely manner.

I receive adequate notifications regarding payment status.

Discrepancies in payments are resolved quickly.

The customer service team is helpful in addressing payment concerns.

I am satisfied with the overall payment process.

The process for reporting and resolving payment discrepancies is clear.

I feel confident in the security of the payment system.

The information provided on our invoices is accurate and complete.

I would recommend our payment process to others.

Additional Comments

Thank you for participating in this survey. Your feedback is crucial
in helping us improve our accounts payment processes.

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