Job Title: Receptionist

Personal Information:

Name: [YOUR NAME]

Email: [YOUR EMAIL]

Company:

[Your Current or Previous Company]

Duration:

[Start Date] – [End Date] or Present

Key Responsibilities:

• Welcomed and greeted visitors in a sophisticated and friendly manner, providing first-rate customer service and maintaining a positive company image.

• Answered and redirected a high volume of incoming calls on a multi-line telephone system, ensured timely and accurate dispatch to the respective person or department.

• Managed and organized important office files and documents, efficiently handled appointments schedule contributing to seamless internal operations.

• Processed incoming and outgoing mail and packages, ensuring item accuracy and promptness.

• Delivered exceptional administrative support to various company departments, assisting in task completion, and enhancing overall productivity.

Key Achievements:

• Reduced the average waiting time of visitors by efficiently managing swift visitor processing.

• Launched a new filing system which increased departmental efficiency by 20%.

• Awarded 'Employee of the Month' for consistent high performance and exceptional customer service skills.

Skills:

• Excellent communication and customer service skills.

• Strong organizational capability and attention to detail.

• Proficient in office management software like Microsoft Office Suite, Google Workspace, etc.

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