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Welcomed and greeted visitors in a sophisticated and friendly manner, providing first-rate customer service and maintaining a positive company image.
Answered and redirected a high volume of incoming calls on a multi-line telephone system, ensured timely and accurate dispatch to the respective person or department.
Managed and organized important office files and documents, efficiently handled appointments schedule contributing to seamless internal operations.
Processed incoming and outgoing mail and packages, ensuring item accuracy and promptness.
Delivered exceptional administrative support to various company departments, assisting in task completion, and enhancing overall productivity.
Key Achievements:
Reduced the average waiting time of visitors by efficiently managing swift visitor processing.
Launched a new filing system which increased departmental efficiency by 20%.
Awarded 'Employee of the Month' for consistent high performance and exceptional customer service skills.
Skills:
Excellent communication and customer service skills.
Strong organizational capability and attention to detail.
Proficient in office management software like Microsoft Office Suite, Google Workspace, etc.
