Job Title: Restaurant Receptionist

The Restaurant Receptionist at [YOUR COMPANY NAME] is the first face our customers will see when they visit our esteemed establishment. The responsibility of this position is not light and demands a professional, competent, and highly personable individual. This role focuses primarily on promoting the image of our brand while providing exceptional customer service.

Key Responsibilities/Duties

• Greet customers promptly with a warm, sincere welcome.

• Handle reservations, direct walk-in guests, and take delivery/take-out calls.

• Coordinate and manage communication between customers and kitchen staff.

• Ensure cleanliness and orderliness of the reception area.

• Handle customer complaints professionally and calmly, while ensuring their satisfaction.

Qualifications

We are looking for candidates who have a High School Diploma or equivalent. Previous experience in a customer service role, preferably within the Restaurant or Hospitality industry, is a significant advantage. An excellent command of the English language and excellent communication skills are also musts for success in this role.

Skills and Competencies

• Strong customer service and interpersonal skills.

• Ability to multitask and stay organized in a high-volume setting.

• Dual-language skills could be beneficial.

• Comfortable using restaurant CRM and booking software.

• A polished and professional demeanor.

Salary and Benefits

At [YOUR COMPANY NAME], we value our employees and strive to offer highly competitive salaries and benefits. Our Restaurant Receptionist role offers a salary commensurate with experience along with gratuities. Benefits include medical insurance, paid vacation time, meal allowances during shifts, and a great work-life balance.

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