Marketing Customer Satisfaction Survey Template
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Marketing Customer Satisfaction Survey

Your feedback is invaluable to us as we strive to improve our products and services to better meet your needs. Please take a few minutes to complete this survey to help us understand your experience and how we can serve you better.

General Information

Name:

Email:

Phone Number:

Location (Optional):

Survey Questions

  1. Which product(s) or service(s) did you recently purchase or use from us? (Check all that apply)

  • [Product A]

  • [Product B]

  • [Service A]

  • [Service B]

  • Other (please specify):                               

  1. Please rate your overall satisfaction with [Company Name] on a scale of 1 to 5, where 1 is Very Dissatisfied and 5 is Very Satisfied.

    Overall Satisfaction:                               

  1. For each product or service you used, please rate your satisfaction on the following aspect:

  • Quality:             

  • Reliability:             

  • Value for Money:             

  • Ease of Use:             

  • Customer Service:             

Feedback and Suggestions

  1. What do you like most about our products/services?

  1. What aspects of our products/services could be improved?

  1. Do you have any additional comments or suggestions for us?

Likelihood to Recommend

How likely are you to recommend [Company Name] to a friend or colleague? Please rate on a scale of 0 to 10, where 0 is Not at all likely and 10 is Extremely likely.

Likelihood to Recommend:                               

Demographic Information (Optional)

Age:

Occupation:

Gender:

Annual Income:

Thank you for taking the time to complete our survey! Your feedback is essential in helping us improve our products and services.

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