Rewards Vendor Contract

This Rewards Vendor Contract (hereafter referred to as the "Agreement") is made and entered into this [DATE] (the "Effective Date"), by and between [Your Company Name], with its primary place of business at [Your Company Address] (hereafter referred to as the "Company")

and

[Vendor Name], with its primary place of business at [Vendor Address] (hereafter referred to as the "Vendor").

I. Introduction

A. Purpose

This contract is intended to establish a formal relationship between [Your Company Name] and the vendor for the provision of employee rewards and recognition services. The contract outlines the terms and conditions under which these services will be rendered. The purpose is to ensure a smooth and efficient process for rewarding employees for their hard work and dedication.

B. Definitions

• Vendor: The external company providing the rewards and recognition services.

• Client: Refers to [Your Company Name].

• Services: The rewards and recognition services to be provided by the Vendor.

• Contract: This document, including all its appendices and references.

C. Parties Involved

This contract is between [Your Company Name], located at [Your Company Address], and [Vendor Name], located at [Vendor Address]. Both parties agree to abide by the terms and conditions outlined in this document.

II. Scope of Services

A. Description of Services

The Vendor will provide a comprehensive rewards and recognition program that includes but is not limited to gift cards, merchandise, and experiences. These services are aimed at enhancing employee satisfaction and engagement.

B. Service Limitations

The Vendor is not responsible for the delivery of physical rewards unless explicitly stated in this contract. The Vendor is also not responsible for any taxes or fees associated with the rewards.

C. Service Addendum

Any additional services not outlined in this contract must be agreed upon in writing by both parties. This may include seasonal promotions, special events, or other services that are not part of the standard offerings.

III. Payment Terms

A. Pricing

The Vendor will charge [Your Company Name] based on a pre-agreed pricing structure. The details of this pricing structure will be outlined in a separate appendix attached to this contract.

B. Payment Schedule

Payments will be made on a quarterly basis, within 30 days of receiving the invoice from the Vendor. The Vendor will provide a detailed invoice outlining the services rendered and the corresponding costs.

C. Late Fees

Late payments will incur a 5% penalty on the outstanding amount. If payments are delayed beyond 60 days, the Vendor reserves the right to halt services until the account is settled.

IV. Performance Metrics

A. Key Performance Indicators (KPIs)

The Vendor's performance will be evaluated based on the following KPIs:

• Delivery Time: The time taken to deliver the rewards to the recipients.

• Quality of Rewards: The quality and relevance of the rewards offered.

• Customer Service: The level of support and assistance provided by the Vendor.

B. Performance Review

Performance will be reviewed on a semi-annual basis by [Your Company Name]. The review will include an analysis of the Vendor's adherence to the KPIs and any areas for improvement.

C. Remedial Actions

In the event that the Vendor fails to meet the agreed-upon KPIs, remedial actions will be discussed and implemented. These may include service improvements, financial penalties, or contract termination, depending on the severity of the failure.

V. Confidentiality

A. Confidential Information

Both parties agree to keep all information related to this contract confidential. This includes pricing, service details, and any proprietary information shared during the term of the contract.

B. Non-Disclosure

A separate Non-Disclosure Agreement (NDA) may be signed if deemed necessary. The NDA will outline the specific types of information that are considered confidential and the penalties for disclosure.

VI. Termination

A. Termination by Client

[Your Company Name] reserves the right to terminate this contract with a 30-day written notice. Reasons for termination may include but are not limited to poor performance, breach of contract, or changes in business needs.

B. Termination by Vendor

The Vendor may terminate this contract if [Your Company Name] fails to make payments as per the agreed terms. The Vendor will provide a 30-day written notice before terminating the contract.

VII. Legal Compliance

A. Governing Law

This contract is governed by the laws of the United States. Both parties agree to abide by all federal, state, and local laws and regulations pertaining to the services provided under this contract.

B. Dispute Resolution

Any disputes arising from this contract will be settled through arbitration. The arbitration will be conducted in accordance with the rules of the American Arbitration Association and will be binding on both parties.

VIII. Miscellaneous

A. Amendments

Any amendments to this contract must be in writing and signed by both parties. Verbal agreements will not be considered valid.

B. Entire Agreement

This contract constitutes the entire agreement between [Your Company Name] and the Vendor. Any previous agreements, whether oral or written, are superseded by this contract.

IX. Signatures

By signing below, both parties agree to the terms and conditions outlined in this contract.

[Your Company Name]

Signature: __________________________

Name: [Your Name]

Title: HR Manager

Email: [Your Company Email]

Date: __________________________

[Vendor Name]

Signature: __________________________

Name: __________________________

Title: __________________________

Email: __________________________

Date: __________________________

Contact Information:

[Your Company Name]

Address: [Your Company Address]

Phone: [Your Company Number]

Website: [Your Company Website]

Social Media: [Your Company social media]

[Vendor Name]

Address: __________________________

Phone: __________________________

Website: __________________________

Social Media: __________________________

This contract is subject to the laws and regulations of the United States and is non-transferable without the written consent of both parties involved.

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