Free Marketing Feedback Collection Survey Template
Marketing Feedback Collection Survey
Please rate your experience with [Your Company Name]'s products/services and provide any suggestions for improvement. Your feedback is valuable and will help us enhance our offerings to better meet your needs.
Personal Information (Optional)
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Name: |
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Email: |
Phone: |
Product/Service Experience
Please rate your experience with [Your Company Name]'s products/services on a scale of 1 to 5, where 1 is "Very Dissatisfied" and 5 is "Very Satisfied."
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Overall Satisfaction |
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Quality of Product/Service |
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Ease of Use |
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Reliability |
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Customer Support |
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Product/Service Improvement
Please share any specific suggestions or comments on how we can improve our products/services
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Enhance product tutorials for easier setup. Provide more frequent software updates and expand customer support hours for better accessibility and problem resolution. |
Communication
How would you rate our communication with you regarding updates, promotions, and relevant information?
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Excellent
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Good
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Average
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Below Average
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Poor
Website/Platform Experience
If you used our website or platform, please rate your experience.
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User-Friendly |
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Navigation |
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Speed |
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Customer Support
Please rate your experience with our customer support team.
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Response Time |
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Knowledge and Helpfulness |
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Resolution of Issues |
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Additional Comments
Is there anything else you'd like to share with us? Any compliments, concerns, or suggestions?
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Likelihood to Recommend
On a scale of 1 (not likely) to 10 (extremely likely), how likely are you to recommend [Your Company Name] to a friend or colleague?
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Thank you for your valuable feedback!
Your input helps us improve and serve you better.
