Sales Product Discontinuation Notice
Sales Product Discontinuation Notice
Date: [Month Day, Year]
Subject: Notice of Sales Product Discontinuation
To: [Name]
[Personal Email]
[User Phone]
Dear [Name],
We hope this notice finds you well. We are writing to inform you that after careful consideration, [Company Name] has decided to discontinue the sale of [Product/Service Name], effective [Month Day, Year].
This decision was not made lightly, and we understand that it may bring about some inconveniences for our valued customers like you. As a company, we strive to offer products and services that meet the highest standards of quality and satisfaction. Unfortunately, [Product/Service Name] is no longer aligned with our strategic goals or does not meet performance expectations, leading to its discontinuation.
For customers who have recently purchased [Product/Service Name], we will continue to offer support and warranty services until [Month Day, Year]. Replacement parts will also be available for order until [Month Day, Year].
Options for Customers:
Option 1: Exchange [Product/Service Name] for a different product within our portfolio at no extra cost.
Option 2: Receive a full refund for unused and unopened [Product/Service Name].
Option 3: Continue to use [Product/Service Name] and receive support until the aforementioned support end date.
For action on the above options, please contact our Customer Service team at [Customer Service Contact Details] no later than [Month Day, Year].
Thank you for your understanding and continued patronage. We value your business and aim to continue providing high-quality products and services. If you have any questions or concerns regarding this notice, please do not hesitate to reach out.
Sincerely,
[Your Name]
[Your Position]
[Company Name]
[Contact Details]
