Sales Client Satisfaction Questionnaire Template
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Sales Client Satisfaction Questionnaire
Dear [Your Name],
We greatly value your feedback and would like to know about your experience with our products/services. Please take a few moments to complete this questionnaire. Your responses will help us improve our offerings and better serve you.
Date: October 19, 2050
Client Information:
1. Full Name: [Your Name]
2. Email Address: [Your Email Address]
3. Phone Number: 222 555 7777
Product/Service Information:
4. Which product or service did you recently use or purchase from us?
Product A
Product B
Service C
Service D
Other: ______________________________________________________
5. How satisfied are you with the quality of the product/service you received?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
6. Please rate the following aspects of our product/service on a scale of 1 to 5, with 1 being the lowest and 5 being the highest:
(1 - Very Poor, 2 - Poor, 3 - Neutral, 4 - Good, 5 - Excellent)
a. Product/Service Quality: [ ]
b. Timeliness of Delivery/Service: [ ]
c. Customer Support: [ ]
d. Value for Money: [ ]
e. Overall Experience: [ ]
7. What did you like the most about our product/service?
8. What aspects of our product/service do you think need improvement?
9. Were there any challenges or issues you encountered while using our product/service? If yes, please describe:
10. Would you recommend our product/service to others?
Yes
No
Not Sure
11. Please provide any additional comments or suggestions you have for us:
12. Do you consent to us using your feedback for marketing purposes (e.g., testimonials)?
Yes
No
Thank you for taking the time to complete this questionnaire. Your feedback is invaluable to us and will help us enhance our products and services.
Sincerely,
[Your Company Name]
[Your Company Email Address]
[Your Company Address]
[Your Company Number]
[Your Company Website]
[Your Company Social Media]
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