Free Sales Client Satisfaction Questionnaire Template

Sales Client Satisfaction Questionnaire

Dear [Your Name],

We greatly value your feedback and would like to know about your experience with our products/services. Please take a few moments to complete this questionnaire. Your responses will help us improve our offerings and better serve you.

Date: October 19, 2050

Client Information:

1. Full Name: [Your Name]

2. Email Address: [Your Email Address]

3. Phone Number: 222 555 7777

Product/Service Information:

4. Which product or service did you recently use or purchase from us?

  • Product A

  • Product B

  • Service C

  • Service D

  • Other: ______________________________________________________

5. How satisfied are you with the quality of the product/service you received?

  • Very Satisfied

  • Satisfied

  • Neutral

  • Dissatisfied

  • Very Dissatisfied

6. Please rate the following aspects of our product/service on a scale of 1 to 5, with 1 being the lowest and 5 being the highest:

(1 - Very Poor, 2 - Poor, 3 - Neutral, 4 - Good, 5 - Excellent)

a. Product/Service Quality: [ ]

b. Timeliness of Delivery/Service: [ ]

c. Customer Support: [ ]

d. Value for Money: [ ]

e. Overall Experience: [ ]

7. What did you like the most about our product/service?

8. What aspects of our product/service do you think need improvement?

9. Were there any challenges or issues you encountered while using our product/service? If yes, please describe:

10. Would you recommend our product/service to others?

  • Yes

  • No

  • Not Sure

11. Please provide any additional comments or suggestions you have for us:

12. Do you consent to us using your feedback for marketing purposes (e.g., testimonials)?

  • Yes

  • No

Thank you for taking the time to complete this questionnaire. Your feedback is invaluable to us and will help us enhance our products and services.

Sincerely,

[Your Company Name]

[Your Company Email Address]

[Your Company Address]

[Your Company Number]

[Your Company Website]

[Your Company Social Media]

Sales Templates @ Templates.net