Free Sales Client Concern Resolution Form Template
Sales Client Concern Resolution Form
Customer Information
Customer Name: |
Contact Number: |
Email Address: |
Date of Concern: |
Concern Details
Concern Category: (Please select one)
|
|
|
|
Other (please specify): |
Resolution Details
Date: |
Resolution Status: (Please select one)
|
|
|
|
Customer Feedback
Satisfaction Level: (Please select one)
|
|
|
|
|
Additional Comments
|
Customer Signature: |
Company Response
Action Taken by Company
Upon receiving your concern, we immediately initiated a thorough investigation into the matter. Contact the involved department/employee to gather information and insights. |
Preventive Measures (if applicable)
|
Follow-up Required: (Please select one)
-
Yes
-
No
Follow-up Date:
[Month Day, Year] |
Acknowledgment and Resolution Confirmation:
I, [Your Name], acknowledge that my concern has been addressed by [Company Name] to my satisfaction. I understand that further follow-up may be required and agree to cooperate with the company to ensure the concern is completely resolved.
Customer Signature: |
Date: [Month Day, Year]
Company Representative Signature: |
Date: [Month Day, Year]