Sales Client Concern Resolution Form
Sales Client Concern Resolution Form
Customer Information
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Customer Name: |
Contact Number: |
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Email Address: |
Date of Concern: |
Concern Details
Concern Category: (Please select one)
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Other (please specify): |
Resolution Details
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Date: |
Resolution Status: (Please select one)
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Customer Feedback
Satisfaction Level: (Please select one)
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Additional Comments
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Customer Signature: |
Company Response
Action Taken by Company
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Upon receiving your concern, we immediately initiated a thorough investigation into the matter. Contact the involved department/employee to gather information and insights. |
Preventive Measures (if applicable)
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Follow-up Required: (Please select one)
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Yes
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No
Follow-up Date:
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[Month Day, Year] |
Acknowledgment and Resolution Confirmation:
I, [Your Name], acknowledge that my concern has been addressed by [Company Name] to my satisfaction. I understand that further follow-up may be required and agree to cooperate with the company to ensure the concern is completely resolved.
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Customer Signature: |
Date: [Month Day, Year]
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Company Representative Signature: |
Date: [Month Day, Year]
