Social Media AD Approval SLA

I. Introduction

A. Purpose of this Agreement

This Social Media Marketing Ad Approval SLA outlines the terms and conditions under which [Your Company Name] will review and approve social media marketing advertisements on behalf of Stance Corp. It serves as a formal agreement to ensure transparency and mutual accountability between both parties involved.

B. Parties Involved

[Your Company Name]

Stance Corp

These are the primary entities who will engage in collaborative efforts under the terms specified in this agreement.

C. Scope of Services

[Your Company Name] agrees to review and approve social media marketing advertisements submitted by Stance Corp according to the terms specified in this agreement. This encompasses all social media platforms agreed upon by both parties.

II. Ad Submission Process

A. Submission Channels

[Your Company Name] accepts ad submissions through email, a designated online portal, or other agreed-upon methods. All submission channels are designed to facilitate an efficient and organized review process.

B. Content Requirements

Ads must comply with platform guidelines, be free of offensive material, and meet [Your Company Name]'s content standards. Non-compliance will result in immediate disqualification from the approval process.

C. Timeline for Submission

Ads should be submitted at least 24 hours before the desired launch date. This allows for adequate time for review, feedback, and potential revisions.

III. Ad Review and Approval

A. Initial Review

Upon submission, ads will undergo an initial review to ensure they meet basic requirements. This phase helps to quickly identify and reject non-compliant ads.

B. Review Criteria

Ads will be evaluated based on relevance, compliance, and effectiveness in achieving the desired marketing objectives. The aim is to ensure both quality and suitability for the campaign goals.

C. Feedback and Revisions

[Your Company Name] will provide feedback for necessary revisions. Clients should respond within 24 hours. Prompt feedback ensures that ads can proceed to the final review stage without delays.

D. Final Approval

Upon satisfactory revisions, ads will receive final approval. This means they are ready to be launched and have met all requirements set forth in this agreement.

IV. Turnaround Time

A. Standard Turnaround Time

The standard review and approval process will be completed within 2 days from the time of submission. This period is fixed to allow for a systematic workflow.

B. Expedited Requests

Clients may request expedited reviews for an additional fee. Expedited reviews will be completed within 24 hours. This service is for clients with time-sensitive requirements.

C. Force Majeure

In the event of unforeseen circumstances such as natural disasters or technical issues affecting [Your Company Name], timelines may be extended. Provisions for such events are necessary for fair practice.

V. Communication

A. Contact Information

Designated contact persons for [Your Company Name] and Stance Corp will be provided for efficient communication. They will serve as the main points of contact for all communication related to this agreement.

B. Escalation Procedures

In case of disputes or delays, both parties will follow agreed-upon escalation procedures for issue resolution. This standardized approach ensures timely and effective problem-solving.

C. Reporting and Updates

Regular reports will be provided to Stance Corp outlining ad approval statistics and performance metrics. These reports aim to maintain a transparent and analytical relationship between the parties.

VI. Performance Metrics

A. Ad Approval Rate

[Your Company Name] commits to maintaining a minimum ad approval rate of 68%. This KPI aims to establish a consistent level of quality and effectiveness.

B. Average Review Time

The average review time for ad approval will be tracked and reported monthly. This metric allows both parties to monitor efficiency.

C. Client Satisfaction

[Your Company Name] will periodically solicit feedback from Stance Corp to assess satisfaction levels and make improvements as needed. Customer feedback is crucial for continual service improvement.

VII. Confidentiality

A. Data Protection

Both parties agree to protect confidential information and adhere to applicable data protection laws. Safeguarding data is a joint responsibility under this agreement.

B. Non-Disclosure Agreement

[Your Company Name] and Stance Corp may sign a separate Non-Disclosure Agreement to safeguard sensitive information. This extra layer of protection ensures that confidential business information remains secure.

VII. Termination

A. Termination by Either Party

Either party may terminate this agreement with written notice of 3 days. Such a provision allows for flexibility in the business relationship.

B. Termination by Default

The agreement may be terminated immediately in case of material breach of terms by either party. Immediate termination acts as a safeguard against any severe non-compliance or malpractice.

IX. Amendments and Updates

A. Process for Amendments

Any amendments to this SLA will require written agreement from both parties. This ensures that any changes are mutually agreed upon and well-documented.

B. Notification of Updates

Parties will be notified of any updates to this SLA via email or written notice. This notification process ensures all parties are apprised of any changes in a timely manner.

X. Governing Law and Dispute Resolution

A. Jurisdiction

This agreement is governed by the laws of the state of California. Any disputes will be subject to the exclusive jurisdiction of the courts in California. This provision establishes the legal framework within which this agreement operates.

B. Dispute Resolution Process

In case of disputes, parties will attempt to resolve them amicably through negotiation and mediation before pursuing legal action. This step serves to minimize the likelihood of extended legal disputes, thus preserving the business relationship.

XI. Terms and Conditions Acceptance

By signing below, both parties acknowledge and accept the terms and conditions outlined in this Social Media Marketing Ad Approval SLA. This signature signifies full understanding and agreement to abide by all clauses and terms set forth herein.

Signature:____________________

[Your Name]

August 2, 2050

Signature: ___________________

Authorized Client Representative

August 2, 2050

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