Free Social Media Marketing ROI Questionnaire Template
Social Media Marketing ROI Questionnaire
Welcome to the [Your Company Name] Social Media Marketing ROI Questionnaire. This document is designed to help you assess the effectiveness and profitability of your social media marketing efforts. Please provide the following information for reference:
Basic Information
Your Company Name: |
[Your Company Name] |
Your Company Email Address: |
[Your Company Email Address] |
Your Company Address: |
[Your Company Address] |
Your Company Number: |
[Your Company Number] |
Your Company Website: |
[Your Company Website] |
Your Company Social Media: |
[Your Company Social Media] |
User's Name: |
[Your Name] |
User's Email: |
[Your Email] |
Campaign Information
Please provide details about the social media marketing campaign you're evaluating:
Campaign Name: |
Social Media Boost 2050 |
Campaign Description: |
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Start Date of Campaign: |
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End Date of Campaign: |
Budget and Costs
Examine the budget and costs associated with your campaign:
Total Budget Allocated: |
$10,000 |
Advertising Spend: |
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Content Creation: |
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Tools/Software Fees: |
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Other Costs: |
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Any Unexpected or Hidden Costs?: |
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Key Performance Indicators (KPIs)
Identify the key performance indicators (KPIs) that were established for this campaign:
Lead Generation: |
500 |
Website Traffic Increase: |
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Engagement Rate: |
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Were the KPIs Realistic and Achievable?: |
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Data Collection and Measurement
Describe how data was collected and measured during the campaign:
Data Collection Methods: |
Google Analytics, social media insights, email marketing software |
Tools and Analytics Platforms Used: |
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Challenges in Tracking Data: |
Results and Outcomes
Share the metrics and results achieved for each KPI:
Results for Each KPI: |
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Were the Results as Expected?: |
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Notable Trends or Patterns: |
Conversion and Revenue
Analyze conversions and revenue generated from social media efforts:
Number of Conversions/Leads: |
450 |
Total Revenue Attributed to the Campaign: |
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Did You Experience a Positive ROI?: |
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Customer Acquisition Costs (CAC)
Determine the Customer Acquisition Cost (CAC) for this campaign:
CAC Calculation: |
CAC Calculation: CAC = Total Campaign Costs / Number of New Customers Acquired CAC = $10,000 / 200 = $50 per customer |
Comparison to Customer Lifetime Value (LTV): |
Content Performance
Evaluate the performance of various types of content:
Best-Performing Content Types: |
Videos, infographics, blog posts, webinars |
Underperforming Content: |
Audience Engagement
Measure the level of audience engagement on social media posts:
Engagement Metrics: |
Likes, shares, comments, click-through rate (CTR), time spent on site, social media followers, retweets, video views |
Correlation with Campaign Success: |
Competitive Analysis
Assess how your campaign compared to competitors' efforts:
Comparison to Competitors: |
Our campaign outperformed most competitors in terms of engagement metrics and website traffic. We had a higher social media engagement rate and received more positive brand mentions compared to our key competitors in the same industry. However, some competitors had a slightly lower bounce rate on their websites during the same period. |
Areas of Strength and Weakness: |
Lessons Learned
Reflect on what worked and what didn't during the campaign:
Successful Strategies: |
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Challenges and Failures: |
Recommendations
Based on the analysis, provide recommendations for future social media marketing campaigns.
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Thank you for completing the Social Media Marketing ROI Questionnaire. Your insights will help us improve our future campaigns and maximize our social media marketing ROI.
[Your Company Name]
[Your Company Email Address]
[Your Company Number]
[Your Company Address]