Free Operations Stakeholder Engagement Survey Template

Operations Stakeholder Engagement Survey

Please provide your details below for our record-keeping purposes. Your information will remain confidential and will be used solely for analysis and improvement purposes.

Respondent Information

Name (Optional):

Job Title:

Department:

Tenure with the Company:

Industry Sector:

Survey Objective

The objective of this survey is to:

  • Evaluate stakeholders' satisfaction levels with [Your Company Name]'s operations.

  • Identify key areas of concern or improvement from stakeholders' perspectives.

  • Gather feedback on communication channels, responsiveness, and engagement with stakeholders.

  • Determine stakeholders' priorities and expectations for operational performance.

Survey Questions

Please provide your feedback by rating each survey question on a scale of 1 to 5, where 1 indicates "Strongly Disagree" and 5 indicates "Strongly Agree." Additionally, feel free to provide comments or suggestions in the open-ended questions. Your input is valuable and will help us improve our operations to better serve you. Thank you for your participation!

Survey Questions

Answers

How satisfied are you with the overall performance of [Your Company Name]'s operations? (1-5 scale)

Please rate the responsiveness of [Your Company Name] in addressing your inquiries or concerns. (1-5 scale)

How would you rate the quality of communication from [Your Company Name] regarding operational updates or changes? (1-5 scale)

What areas of [Your Company Name]'s operations do you believe need improvement?

How would you describe your level of engagement with [Your Company Name] regarding operational matters? (Low, Medium, High)

Are there any specific suggestions or recommendations you would like to provide to enhance [Your Company Name]'s operations?

How would you rate the accuracy and timeliness of deliveries from [Your Company Name]? (1-5 scale)

Are you satisfied with the level of transparency in [Your Company Name]'s operations? (Yes/No)

How effective do you find the communication channels used by [Your Company Name] for operational updates? (1-5 scale)

How responsive is [Your Company Name] in addressing issues related to product/service quality? (1-5 scale)

How would you rate the level of collaboration between [Your Company Name] and its suppliers/partners? (1-5 scale)

Are there any specific areas where you believe [Your Company Name] can improve its operational efficiency?

Thank you for taking the time to participate in our survey and for sharing your valuable feedback. Your input is instrumental in helping us enhance our operations to better serve you. We appreciate your contribution.

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