Free Marketing Product Feedback Questionnaire Template

Marketing Product Feedback Questionnaire

Thank you for choosing [Your Company Name] products and services! We greatly value your feedback as it helps us improve and enhance our offerings. Please take a few minutes to share your thoughts with us.

Section 1: General Information

Name:

[Your Name]

Email Address:

[Your Email]

Job Title:

Marketing Coordinator

Section 2: Product Usage

2.1. Which [Your Company Name] product(s) are you currently using? (Select all that apply)

  • Network Security Appliance

  • Cloud-Based Project Management Software

  • Business Intelligence Dashboard

  • Other (please specify): __________

2.2. How long have you been using our products?

  • Less than 3 months

  • 3-6 months

  • 6-12 months

  • Over a year

2.3. On a scale of 1 to 5, how satisfied are you with the overall performance and functionality of our products? (1 being extremely dissatisfied, 5 being extremely satisfied)

  • 1

  • 2

  • 3

  • 4

  • 5

Section 3: Product Features

3.1. Which specific features of our products do you find most valuable for your business needs?

I find the robust analytics and user-friendly interface most valuable for our business needs, enabling data-driven decision-making and streamlined operations.

3.2. Are there any features or functionalities you believe are missing or could be improved in our products? Please provide details.

Section 4: Customer Support

4.1. Have you interacted with our customer support team?

  • Yes

  • No

4.2. If yes, please rate the quality of the support you received on a scale of 1 to 5 (1 being poor, 5 being excellent).

  • 1

  • 2

  • 3

  • 4

  • 5

4.3. What can we do to improve our customer support services, if needed?

Section 5: Future Enhancements

5.1. Are there any specific features or enhancements you would like to see in future updates of our products? Please provide details.

Section 6: Overall Feedback

6.1. In a few sentences, please share your overall experience with [Your Company Name] products and services. What do you like the most, and what can be improved?

Section 7: Additional Comments

7.1. Is there anything else you would like to add or any other comments you'd like to share with us?

Thank you for taking the time to complete this questionnaire. Your feedback is invaluable to us and will help us continue to provide high-quality products and services. If you have any further questions or concerns, please don't hesitate to contact us at [Your Company Number].

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