Vendor Name:

Contact Information:

Contact Person:

Date of Evaluation:

Vendor Performance

Product/Service Quality:

• Excellent

• Good

• Satisfactory

• Needs Improvement

Timeliness of Deliveries:

• Always On Time

• Mostly On Time

• Occasionally Delays

• Frequently Delays

Communication and Responsiveness:

• Highly Responsive

• Generally Responsive

• Slow Response

• Poor Communication

Vendor Reliability

Consistency in Performance:

• Consistently High Quality

• Mostly Consistent

• Inconsistent

• Highly Inconsistent

Adherence to Agreements:

• Always Follows Agreements

• Mostly Follows Agreements

• Occasionally Deviates

• Frequently Deviates

Vendor Relationship

Professionalism:

• Highly Professional

• Generally Professional

• Lacks Professionalism

• Unprofessional

Conflict Resolution:

• Effectively Resolves Issues

• Handles Issues Adequately

• Struggles with Resolutions

• Ineffective at Resolving Issues

Vendor Cost and Value

Cost Competitiveness:

• Very Competitive

• Moderately Competitive

• Somewhat Expensive

• Overpriced

Value for Money:

• Excellent Value

• Good Value

• Acceptable Value

• Poor Value

Vendor and Feedback

Comments and Recommendations:

• Outstanding Vendor

• Recommend with Reservations

• Consider Alternatives

• Do Not Recommend