1. What is your perception of our brand?

Provide your honest opinion about how you perceive our brand.

2. How did you first hear about us?

Select the option that best represents how you discovered our brand.

• Social Media

• Referral

• Advertising

• Other

3. How frequently do you purchase our products?

Select the frequency that best applies to your purchasing habits.

• Daily

• Weekly

• Monthly

• Rarely

4. On a scale of 1-10, how satisfied are you with our brand?

Please rate your satisfaction with our brand, with 1 being not satisfied and 10 being highly satisfied.

5. Have you ever recommended our brand to someone else?

Let us know if you have referred our brand to others.

• Yes

• No

6. Which products do you use most frequently?

Select all the products that you use often.

• Product A

• Product B

• Product C

• Product D

7. What do you appreciate most about our brand?

Briefly explain what you like the most about our brand.

8. Do you have any suggestions for how we can improve?

Your feedback is important to us. Please provide any suggestions you may have for improvement.

9. Have you interacted with our customer service team?

Select if you have had interactions with our customer service team.

• Yes

• No

10. If yes, how would you rate the customer service experience?

Rate your customer service experience, if applicable.

11. Do you follow us on social media?

Select the social media platforms on which you follow us.

• Facebook

• Instagram

• Twitter

• LinkedIn

12. What do you think about our brand's digital presence?

Share your opinion about how our brand is represented digitally.

13. What is your favorite marketing campaign from us?

Let us know which of our marketing campaigns is your favorite.

14. How visually appealing do you find our brand identity?

Rate the visual appeal of our brand identity from your perspective.

15. Do you visit our website regularly?

Select the frequency with which you visit our website.

• Yes

• No

Signature

Please sign your name below to complete the questionnaire.