Legal Client Service Rubric
Legal Client Service Rubric
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Name: |
[Your Name] |
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Date: |
[Month, Day, Year] |
Instructions: Providing exceptional client service is paramount to our practice. The following rubric outlines key criteria for evaluating our service quality. Please rate each criterion on a scale of 1 to 5, with 1 representing poor performance and 5 representing excellent performance. Additionally, provide comments to offer feedback for improvement or to highlight areas of strength.
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Criteria |
Description |
Rating (1-5) |
Comment |
|---|---|---|---|
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Responsiveness |
Timely responses to client inquiries. |
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Quick response to client inquiries, but could improve in addressing urgent matters promptly. |
