Legal Client Service Survey

Legal Client Service Survey

Instructions: Complete the survey honestly, rating our communication, legal expertise, timeliness, clarity, and professionalism. Include suggestions for improvement. Your feedback helps us serve you better.

Name:

[Your Name]

Case/File Number:

[630-248]

Communication

  1. Rate the responsiveness of our team to your inquiries and concerns.

  • Very Satisfied

  • Satisfied

  • Neutral

  • Dissatisfied

  • Very Dissatisfied

Legal Expertise

  1. How would you rate the quality of the legal advice and representation provided to you?

  • Excellent

  • Good

  • Fair

  • Poor

Timeliness

  1. Were deadlines met as promised?

  • Always

  • Most of the time

  • Sometimes

  • Rarely

  • Never

Clarity

  1. Were legal processes and procedures explained to you clearly?

    • Yes, very clearly

    • Somewhat clear

    • Not very clear

    • Not at all clear

Professionalism

  1. Rate the professionalism and demeanor of our legal team.

  • Exceptional

  • Satisfactory

  • Needs Improvement

Overall Satisfaction

  1. Considering your entire experience with us, how satisfied are you?

    • Very Satisfied

    • Satisfied

    • Neutral

    • Dissatisfied

    • Very Dissatisfied

Likelihood to Recommend

  1. How likely are you to recommend our legal services to others?

    • Very Likely

    • Likely

    • Neutral

    • Unlikely

    • Very Unlikely

Suggestions for Improvement

  1. Please provide any additional comments or suggestions you have for improving our services.

                                                                                                                        

                                                                                                                        

  1. Additional Comments

                                                                                                                        

                                                                                                                        

Thank you for your time and feedback. We appreciate your trust in [Your Company Name] and look forward to serving you in the future.

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