Free Marketing Affiliate Relationship SLA Template

Marketing Affiliate Relationship SLA

This Marketing Affiliate Relationship Service Level Agreement ("SLA") is entered into on [Month Day, Year] by and between: [Your Company Name], hereinafter referred to as the "Merchant” and [Affiliate Name], hereinafter referred to as the "Affiliate."

1. Affiliate Responsibilities

1.1. Promotion Methods: The Affiliate agrees to promote the Merchant's products or services using ethical and legal means, which may include, but are not limited to, content marketing, email marketing, social media promotion, PPC advertising, and display advertising.

1.2. Compliance: The Affiliate shall adhere to all applicable laws, regulations, and industry standards in the promotion of the Merchant's products or services.

1.3. Brand Usage: The Affiliate may use the Merchant's approved branding and promotional materials as provided or approved by the Merchant. Any modification or adaptation of branding materials requires prior written consent from the Merchant.

1.4. Data Privacy: The Affiliate shall handle any user data in compliance with relevant data protection regulations and obtain necessary consents from users as required.

1.5. Reporting: The Affiliate agrees to provide regular reports to the Merchant regarding the performance of their marketing efforts and the number of referrals, conversions, or leads generated.


2. Merchant Responsibilities

2.1. Commission: The Merchant will compensate the Affiliate according to the agreed commission structure, outlined in Exhibit A.

2.2. Tracking And Reporting: The Merchant will provide the Affiliate with tracking tools or access to an affiliate marketing platform to monitor and report on performance.

2.3. Payment: The Merchant agrees to pay the Affiliate, subject to any minimum payout thresholds or payment schedules agreed upon.

2.4. Support: The Merchant will provide reasonable support and assistance to the Affiliate to maximize the effectiveness of the affiliate marketing program.

3. Termination

3.1. Termination By Either Party: Either party may terminate this agreement with written notice. The effective date of termination will be [Month Day, Year], unless otherwise agreed upon.

3.2. Termination for Cause: Either party may terminate this agreement for cause in the event of a material breach of the terms and conditions of this SLA by the other party.


4. Dispute Resolution

4.1. Mediation: In the event of any disputes or disagreements arising from this SLA, the parties agree to attempt to resolve the matter through mediation by a neutral third party.

4.2. Governing Law: This SLA shall be governed by and construed in accordance with the laws of [State], and any legal actions or disputes shall be resolved within the jurisdiction of [State].


5. Confidentiality

5.1. Confidential Information: The Affiliate may have access to confidential information of the Merchant. The Affiliate agrees not to disclose or use such confidential information for any purpose other than the performance of this agreement.

5.2. Obligations: The Affiliate shall maintain the confidentiality of the Merchant's Confidential Information and shall not disclose, directly or indirectly, or use such information for any purpose other than the performance of this agreement, without the prior written consent of the Merchant.


6. Miscellaneous

6.1. Notices: Any notices required or permitted under this agreement shall be in writing and delivered to the parties at their respective addresses, as indicated in this agreement. 

6.2. Waiver: The failure of either party to enforce any provision of this agreement shall not be construed as a waiver or limitation of that party's right to subsequently enforce and compel strict compliance with every provision of this agreement.

6.3. Entire Agreement: This SLA constitutes the entire agreement between the parties and supersedes any prior oral or written agreements.

IN WITNESS WHEREOF, the parties hereto have executed this Marketing Affiliate Relationship Service Level Agreement as of the date first above written.

[Your Company Name] (Merchant)  


Signature:

Date: 

[Month Day, Year]

[Affiliate Name] (Affiliate)  

Signature:

Date: 

[Month Day, Year]

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