Email Marketing Downtime Apology Notice
Email Marketing Downtime Apology Notice
Subject: Important Notice: Apology for Recent Email Marketing Downtime
Dear Customers,
We hope this message finds you well. We want to extend our sincere apologies for the recent interruption in our email marketing services, which may have impacted your experience with us.
What Happened:
Recently, we experienced unexpected downtime with our email marketing platform. This downtime resulted from a technical issue in our server infrastructure, and it affected the sending and tracking of your email campaigns.
Impact:
We understand that this interruption may have caused disruptions to your email marketing efforts, and for that, we deeply regret any inconvenience it may have caused. It's essential to us that your experience with our services is as seamless and reliable as possible.
Resolution:
Our technical team worked diligently to identify and rectify the issue promptly. We have implemented measures to prevent such incidents from occurring in the future, and we are committed to maintaining the high standards of service you expect from us.
What's Next:
We are closely monitoring our systems to ensure their stability and reliability. If you experienced any specific issues during the downtime, please don't hesitate to contact our support team at [Your Company Email] or [Your Company Number]. We are here to assist you with any questions or concerns you may have.
Our Commitment:
At [Your Company Name], we take your trust seriously, and we are committed to providing you with the best email marketing experience. We appreciate your understanding and patience during this time.
Thank you for your continued support, and we look forward to serving you better in the future.
Sincerely,
[Your Name]