Sales Lead Feedback Evaluation
Sales Lead Feedback Evaluation
Employee Details:
Employee Name: [Your Name]
Employee ID: [id]
Date of Evaluation: [Month-Day-Year]
Sales Lead Information:
Lead Name: Lead Corporation
Lead Contact Information: [Name-Contact Number-Email]
Lead Source: Referral
Lead Date: [Month-Day-Year]
Sales Process:
Product/Service Offered: Advanced AI Software Solutions
Sales Representative Handling the Lead: [Your Name]
Sales Process Initiation Date: [Date]
Feedback Questions:
1. Initial Lead Contact:
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Was the lead contacted within 24 hours of initial inquiry?
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Yes
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No
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Was the initial contact made in a professional and courteous manner?
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Yes
-
No
-
Comments/Improvements:
______________________________________________________________________________________________________________
2. Lead Qualification:
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Was the lead's needs and budget adequately assessed?
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Yes
-
No
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Were any potential objections or concerns addressed effectively?
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Yes
-
No
-
Comments/Improvements:
______________________________________________________________________________________________________________
3. Sales Presentation:
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Was a comprehensive product or service presentation given to the lead?
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Yes
-
No
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Were the key features and benefits effectively communicated?
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Yes
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No
-
Comments/Improvements:
______________________________________________________________________________________________________________
4. Handling of Objections:
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How well were objections handled during the sales presentation?
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Excellent
-
Satisfactory
-
Needs Improvement
-
Comments/Improvements:
______________________________________________________________________________________________________________
5. Closing the Sale:
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Was the lead successfully converted into a sale?
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Yes
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No
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If no, what were the reasons for not closing the sale?
______________________________________________________________________________________________________________
-
Comments/Improvements:
______________________________________________________________________________________________________________
6. Follow-Up:
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Was a follow-up plan established for leads not converted into sales?
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Yes
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No
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Were follow-up activities executed as per the plan?
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Yes
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No
-
Comments/Improvements:
______________________________________________________________________________________________________________
7. Overall Performance:
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On a scale of 1 to 5, rate the overall performance of the sales representative for this lead, with 5 being excellent and 1 being poor.
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5 (Excellent)
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4 (Good)
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3 (Satisfactory)
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2 (Needs Improvement)
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(Poor)
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Additional Comments/Feedback:
______________________________________________________________________________________________________________
8. Suggestions for Improvement:
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Provide more options for clients with budget constraints.
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Ensure better adherence to the follow-up plan.
-
_______________________________________________________
-
_______________________________________________________
-
_______________________________________________________
9. Action Plan:
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Provide training on objection handling and budget-sensitive solutions.
-
______________________________________________________
-
______________________________________________________
Date: [Date]
Manager's Signature: __________