Sales Retainer Proposal SLA
Sales Retainer Proposal SLA
Company: [Your Company Name]
Sales Operations Manager: [Your Name]
Client: [Name]
Proposal ID: FTSR2050-001
Effective Date: [Date]
The Sales Retainer Proposal outlines the terms and conditions governing the sales support services provided by [Your Company Name] to [Client Company Name]. This Service Level Agreement (SLA) is designed to ensure a seamless and effective partnership in achieving our sales objectives.
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Term of Agreement:
The Sales Retainer Agreement shall be effective from [Date], and will continue for an initial term of one (1) year, with the option to renew for subsequent one-year periods.
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Service Description:
[Your Company Name] will provide [Client Company Name]. with comprehensive sales support, including but not limited to proposal preparation, market research, and sales strategy development.
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Service Levels:
[Your Company Name] commits to delivering high-quality services in line with industry standards, ensuring that sales proposals and quotes are prepared accurately, and market insights are up-to-date.
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Service Metrics:
Service metrics, including response times, proposal completion rates, and market report frequency, will be regularly monitored and reported to [Client Company Name].
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Service Reporting:
[Your Company Name] will provide monthly reports detailing the services performed, outcomes achieved, and any recommendations for improvement.
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Service Requests:
[Client Company Name]. may submit service requests through a designated channel, and FutureTech Solutions will acknowledge receipt within one (1) business day.
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Dispute Resolution:
Any disputes regarding service levels or quality will be promptly addressed through amicable discussions between both parties. If no resolution is reached, a third-party mediator will be engaged.
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Fees and Payment:
[Client Company Name]. will pay [Your Company Name] a monthly retainer fee as outlined in the Sales Retainer Agreement. Invoices will be issued monthly and are due within [x] days.
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Termination:
Either party may terminate this agreement with a [x]-day written notice. Upon termination, all outstanding fees and services will be settled.
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Review and Amendments:
This Sales Retainer Proposal SLA is subject to periodic review and may be amended as required by mutual agreement. Any changes will be communicated in writing with reasonable notice.
By signing below, both parties acknowledge and agree to the terms and conditions outlined in this Sales Retainer Proposal SLA.
Company:
(signature)
[Representative Name]
Date: [Date]
Client:
(signature)
[Representative Name]
Date: [Date]
